Terms of Service

1. Acceptance of Terms

By accessing or using UTMIQ services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Service Description

UTMIQ provides a suite of business software solutions including but not limited to:

• Point of Sale (POS) systems
• Business automation tools
• Cloud infrastructure services
• Analytics and reporting platforms

3. Account Registration

To access certain features of our services, you must register for an account:

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 16 years old to create an account
• You are responsible for all activities that occur under your account

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. You agree to pay all fees associated with your chosen plan.

4.2 Payment Methods

Payments are processed through secure third-party payment processors. We do not store your complete payment information.

4.3 Billing Cycles

Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan.

4.4 Cancellation

You may cancel your subscription at any time through your account settings. No refunds will be provided for partial billing periods.

5. User Responsibilities

You agree not to:

• Use the services for any illegal or unauthorized purpose
• Violate any applicable laws in your jurisdiction
• Interfere with or disrupt the services or servers
• Attempt to gain unauthorized access to any portion of the services
• Transmit any viruses or malicious code
• Reverse engineer or attempt to extract the source code

6. Intellectual Property

The services and all related content, features, and functionality are owned by UTMIQ and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to your data and content, but grant us a license to use, host, store, and display such content as necessary to provide the services.

7. Service Availability

We strive to maintain 99.9% uptime for our services. However, we do not guarantee continuous availability and are not liable for service interruptions due to:

• Planned maintenance
• Emergency security updates
• Third-party service failures
• Natural disasters or other force majeure events

8. Data and Privacy

Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to the practices described in the Privacy Policy.

9. Termination

We may terminate or suspend your account and access to services immediately, without prior notice, for any reason including:

• Breach of these Terms of Service
• Non-payment of fees
• Fraudulent or illegal activities
• At our sole discretion for business reasons

10. Disclaimer of Warranties

Our services are provided "as is" without any warranties, express or implied. We disclaim all warranties including:

• Merchantability
• Non-infringement
• Accuracy of results
• Uninterrupted or error-free operation

11. Limitation of Liability

In no event shall UTMIQ be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claims relating to the services shall not exceed the amount you paid for the services in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless UTMIQ and its affiliates from any claims, damages, or expenses arising from your use of the services or violation of these terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the Sri Lanka Arbitration and Mediation Centre.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated terms on our website
• Emailing registered users
• Providing in-app notifications

Your continued use of the services after changes constitutes acceptance of the updated terms.

16. Contact Information

For questions about these Terms of Service, please reach out to us directly.